HP Anytime

HP Anytime, a 24x7 IVRS based refill booking system, is a customer-centric initiative launched by HPCL in the interest of all HPGAS customers. Through this system, a HPGAS customer can call a Single Number across the State to book refills. The Customer would instantly get a real time booking number from IVRS. This system replaces the current practice of manual booking by the showroom staff.
All the refill bookings made through HP Anytime are captured in a central server and the data is then transferred to the PC’s of respective HPGAS distributors automatically. For those customers who prefer to book personally at the HPGAS distributorship, fixed phones are provided at all Agencies to connect with IVRS.http://earn4refer.com/ref.php?page=act/ref&invcod=91876 HP Anytime enables HPGAS customers to book refills and obtain confirmation round-the -clock seamlessly without any difficulty such as engaged telephones, restricted working hours, manual errors, etc. The IVRS numbers are as follows:  HP ANYTIME CONTACT NUMBERS States / Areas Phone Number Andhra Pradesh 96660 23456 Bihar & Jharkhand 95071 23456 Delhi & NCR 99909 23456 Gujarat 98244 23456 Kerala 99610 23456 Karnataka 99640 23456 Maharashtra & Goa 88888 23456 Madhya Pradesh & Chhattisgarh 96690 23456 Odisha 90909 23456 Punjab 98556 23456 Rajasthan 78910 23456 Tamil Nadu 90922 23456 Puducherry 90922 23456 Uttar Pradesh 98896 23456 West Bengal 90888 23456
The customers can register their landline / mobile numbers as personal numbers on IVRS to facilitate auto-identification of the customer when he/she calls up next time. HP Anytime also sends 3 SMS alerts to customers on the status of refill supplies:
Refill booking number and date of pending orders Cash memo number & date Delivery confirmation of refills. It is proposed to extend HP Anytime to cover all HPGAS customers in other States/Cities in phases.

http://earn4refer.com/ref.php?page=act/ref&invcod=91876

SMS BOOKING ANYTIME

IndianOil launches the newly enhanced Automated Unified System (AUS) of refill booking for the Indane customers of Major cities from 5th March 2011 onwards. This multimodal system, designed to make refill booking faster, simpler and more efficient, enables you to book your refills round the clock through SMS and IVRS supported dialing to xxxxxxxxxx

The IVRS/SMS numbers applicable for each state are below. Check for your city :

State City IVRS Number Andhra Pradesh Hyderabad Vizag 9848824365 9848824365 Bihar Patna 9708024365 Delhi Delhi 9911554411 Gujarat Ahmedabad Rajkot Surat 9624365365 9624365365 9624365365 Haryana Faridabad 9911554411 Jharkhand Ranchi 9708024365 Karnataka Bengaluru 8970024365 Kerala Kochi 9961824365 Madhya Pradesh Bhopal Indore Jabalpur 9669124365 9669124365 9669124365 Maharashtra Islampur 02342224259 Orissa BHUBANESWAR CUTTACK 9090824365 9090824365 Punjab Ludhiana 9781324365 Rajasthan Jaipur Jodhpur 9785224365 9785224365 Tamil Nadu Chennai Coimbatore Kallanai NAGAMALAI PUDUKOTTAI 8124024365 8124024365 8124024365 8124024365 UNION TERRITORY Chandigarh 9781324365 Uttar Pradesh Agra Allahabad Lucknow Noida 8726024365 8726024365 8726024365 9911554411 West Bengal kolkata Siliguri 9088324365 9088324365

Change of Distributor

The option to select the distributor of your choice is available currently in few distributors present in following cities.

    Bhubaneswar

    Chennai

    East of Kailash

    Karaikal

    Lajpat Nagar

    Mangolpuri

    Meerut

    Mumbai

    Najafgarh

    Pondicherry

Toll Free No. for Queries & Complaints

Please call our toll free nos. 18002333555 for your queries, suggestions and complaints. This facility is available to all across the country on 24 X 7 basis.
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Calls are attended to by the Call Centre Executives from 8 am to 8 pm and through IVRS between 8 pm and 8 am.
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Callers are given an Unique call ID on registering a query, suggestion or complaint. Callers can at a later date enquire on the status of their call by quoting the Unique call ID given to them at the time of registering their call.
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The service is free of cost to the caller.

Preferred Time Delivery Scheme
In our constant endeavour to provide convenience to our esteemed Customers, we are pleased to announce the launch of Preferred Time Delivery Scheme. 

The facility is being launched to start with for customers in Mumbai, Kolkata, Delhi, Chennai, Bangaluru, Hyderabad and Pune and also outskirts of these cities i.e. Gurgaon, Noida, Faridabad, Ghaziabad, Sonepat, Thane, Navi Mumbai, Kalyan, Mira Bhayander etc. The scheme will be extended to all towns having population of about 10 lakhs in the near future. 

Under the scheme, Customers can choose to receive the refill cylinder delivery at home on the day and time of his choice. The applicable charges approved by the Government as given in the table below: 

Time Slot *Charges per delivery in Towns with population of ten lakh and above
*Charges per delivery in other Towns
   
   Before8 AM
Rs.50
Rs.40
   8AM  to 11 AM
Rs.25
Rs.20
   11 AM to 3 PM
Rs.25
Rs.20
   3 PM to 6 PM
Rs.25
Rs.20
   6 PM to 8 PM
Rs.50
Rs.40
   Only Saturday/Sunday
   ( 8 AM to 6 PM )
Rs.25
Rs.20

24 hr. Bharatgas cylinder booking facilities on www.ebharatgas.com

The Online Customer Service permits the Bharatgas Customer, at registration, to create his / her own Login ID and Password, which will enable him / her to interact online and access information in a secure environment and avail of the following facilities:

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Place an order for refill cylinder ONLINE
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View Refill Order Status/Brief History
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Avail of the Reminder Service
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Participate in Contests / Promotions as and when organized on the site

The Online facility of booking Bharatgas cylinders is available to all Bharatgas customers.

Refill booking through SMS
This facility is available to all Bharatgas Customers across all Metro cities and State capitals To avail the facility, please follow the steps given below:

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Click here to Register your Mobile number (for the First Time Only) OR Type on your Mobile REG>space<DistributorSAPCode>space<ConsumerNumber
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Click here to know DistributorSAPCode
 
- Send this SMS to 57333
- Vodafone, MTNL,Idea, Airtel & Tata Users can also send this SMS to 52725
- When you register, you will receive an SMS confirming the registration
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For Refill Booking(through SMS) Type on your Mobile LPG
 
- Send this SMS to 57333.
- Vodafone, MTNL,Idea, Airtel & Tata Users can also send this SMS to 52725
When you book for refill cylinder, you will receive an SMS confirming the Booking of refill cylinder with booking reference number

When the cylinder is delivered, you will receive an SMS confirming the delivery of the refill cylinder with delivery date.

Refill booking through IVRS on Unique telephone number 1712 or 25517177 for Delhi only
Bharatgas Customers in Delhi can also book a refill cylinder or log a leakage call by dialing our telephone number 1712 or 25517177. These numbers are unique for Bharatgas Customers. The system functions as under:

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The customer is given the choice of language
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On selecting the same, the customer is required to say the name of the distributor
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On confirmation by the system, the customer will key in the consumer number
» The system will confirm the booking and provide a refill-booking number.