Please call our toll free nos. 18002333555 for your queries, suggestions and complaints. This facility is available to all across the country on 24 X 7 basis.
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Calls are attended to by the Call Centre Executives from 8 am to 8 pm and through IVRS between 8 pm and 8 am.
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Callers are given an Unique call ID on registering a query, suggestion or complaint. Callers can at a later date enquire on the status of their call by quoting the Unique call ID given to them at the time of registering their call.
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The service is free of cost to the caller.
Preferred Time Delivery Scheme
In our constant endeavour to provide convenience to our esteemed Customers, we are pleased to announce the launch of Preferred Time Delivery Scheme.
The facility is being launched to start with for customers in Mumbai, Kolkata, Delhi, Chennai, Bangaluru, Hyderabad and Pune and also outskirts of these cities i.e. Gurgaon, Noida, Faridabad, Ghaziabad, Sonepat, Thane, Navi Mumbai, Kalyan, Mira Bhayander etc. The scheme will be extended to all towns having population of about 10 lakhs in the near future.
Under the scheme, Customers can choose to receive the refill cylinder delivery at home on the day and time of his choice. The applicable charges approved by the Government as given in the table below:
Time Slot *Charges per delivery in Towns with population of ten lakh and above
*Charges per delivery in other Towns
Before8 AM
Rs.50
Rs.40
8AM to 11 AM
Rs.25
Rs.20
11 AM to 3 PM
Rs.25
Rs.20
3 PM to 6 PM
Rs.25
Rs.20
6 PM to 8 PM
Rs.50
Rs.40
Only Saturday/Sunday
( 8 AM to 6 PM )
Rs.25
Rs.20
»
Calls are attended to by the Call Centre Executives from 8 am to 8 pm and through IVRS between 8 pm and 8 am.
»
Callers are given an Unique call ID on registering a query, suggestion or complaint. Callers can at a later date enquire on the status of their call by quoting the Unique call ID given to them at the time of registering their call.
»
The service is free of cost to the caller.
Preferred Time Delivery Scheme
In our constant endeavour to provide convenience to our esteemed Customers, we are pleased to announce the launch of Preferred Time Delivery Scheme.
The facility is being launched to start with for customers in Mumbai, Kolkata, Delhi, Chennai, Bangaluru, Hyderabad and Pune and also outskirts of these cities i.e. Gurgaon, Noida, Faridabad, Ghaziabad, Sonepat, Thane, Navi Mumbai, Kalyan, Mira Bhayander etc. The scheme will be extended to all towns having population of about 10 lakhs in the near future.
Under the scheme, Customers can choose to receive the refill cylinder delivery at home on the day and time of his choice. The applicable charges approved by the Government as given in the table below:
Time Slot *Charges per delivery in Towns with population of ten lakh and above
*Charges per delivery in other Towns
Before8 AM
Rs.50
Rs.40
8AM to 11 AM
Rs.25
Rs.20
11 AM to 3 PM
Rs.25
Rs.20
3 PM to 6 PM
Rs.25
Rs.20
6 PM to 8 PM
Rs.50
Rs.40
Only Saturday/Sunday
( 8 AM to 6 PM )
Rs.25
Rs.20
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