Services especially for you At LIC customer Zone

Change of address
Issuing premium paid certificate 
Acceptance of life certificate for pension policies 
Resolving any policy related complaints

Information on 

Premium position, Bonus, Loan , revival of lapsed policies
Our products …

Assistance for

Filling up of forms 
Registration on LIC’s Customer Portal

To know Policy details through IVRS, simply dial 1251 available 24x7 in the following cities

Asansol 
Allahabad 
Aurangabad 
Bareilly 
Coimbatore

Dharwad
Gorakhpur 
Gwalior 
Hazaribagh
Jodhpur 
Jammu

Kozhikode 
Kota 
Kolhapur 
Meerut 
Mysore 
Nashik

Patna 
Pondicherry 
Rajkot 
Ranchi 
Salem 
Surat

Shillong 
Shimla
Thanjavur
Vadodara 
Varanasi

For making local call from any MTNL or BSNL number simply dial 1251 and for other than local users IVRS can be accessed by dialing the city STD code of the IVRS center followed by 1251.

For complaints/grievances regarding your policy/ies, please contact our Manager CRM ( Grievance Redressal Officer) on the Telephone Numbers given below, during normal working hours.